Type of Complaints

The Office of the Ombudsman of Solomon Islands plays a key role in identifying and addressing issues of administrative weaknesses, maladministration and unfairness towards the people. The office provides watchdog role on the administrative conduct of public bodies.

You can find out more about the types of complaints we can help with and submit complaints directly from this websites.

Latest News & Events

The Office of the Ombudsman constantly strives to ensure that it is able to deliver its mandated functions effectively. As part of this effort, the Office carries out a number of institutional strengthening and public awareness activities that it wants the public to know about.

Public Servants

Public Servants play a vital role in the delivery of essential services to all Solomon Islanders. Their conduct in the administration of these services is overseen by the Ombudsman, however, the Ombudsman also defends these officers when they themselves are victims of maladministration.

Integrity Institutions

Institutions of Integrity are the Government’s key institutions for combating maladministration, corruption and misconduct within the machinery of Government. These institutions safeguard the public from unfair treatment by the Government and also ensures that the Government carries out its functions with integrity.

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Complaints & Reporting

Complaints and Investigation Reports are key components of the Ombudsman’s function to investigate instances of maladministration in public bodies and agencies and to rectify such practices where possible, for the benefit of the general public.

Public Officers

Public Officers play a vital role in the delivery of essential services to all Solomon Islanders.
The Ombudsman provides administrative oversight to their conduct in public offices, ensuring that there is always fairness in the conduct of their duties.

Access to Administrative Justice

The Right to Administrative Justice is a cornerstone of a functioning democracy. This fundamental Right is enshrined in the Solomon Islands Constitution and afforded to all citizens without discrimination. The Ombudsman strives to ensure access to administrative justice.